Clinical Nurse Specialist - Administration

Registered Nurse - Nursing Home Surveyor/Complaint Investigator - New York, NY (#6045)

Location: New York, NY
Employment Type: Temporary-to-permanent
Hourly Rate: $45 per hour

Position Overview:
We are seeking a dedicated and experienced Registered Nurse - Nursing Home Surveyor/Complaint Investigator to join our team in New York, NY. This role is a temporary-to-permanent position that involves conducting surveys, complaint investigations, and surveillance activities at nursing homes to ensure compliance with Federal and State regulations.

Why Join Us?

• Competitive Compensation:
• Earn $45/hr with mileage reimbursement.
• Flexibility:
• Enjoy a flexible schedule and the opportunity to work a temporary-to-permanent position.
• Professional Growth:
• Gain valuable experience in a collaborative, innovative, and supportive environment.
• Impactful Work:
• Contribute to a mission-driven organization dedicated to improving patient outcomes.

Qualifications:

• Education: Bachelor’s degree in Nursing.
• Licensure: Must hold an active NYS Registered Nurse license.
• Experience:
• Minimum of 2 years of experience in utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities; OR
• 3 years of clinical or administrative experience; OR
• A Bachelor’s degree in Nursing and 2 years of clinical or administrative experience.
• At least 1 year of survey experience is required.
• Technical Skills: Strong computer skills with the ability to learn new programs.
• Soft Skills: Strong attention to detail, excellent interpersonal and communication skills, superior investigative and analytical abilities. Can work independently and as part of a team.
• Additional Requirements:
• SMQT Certification is preferred but must be obtained within 12 months of employment.
• Must have a valid driver’s license and the ability to travel to on-site facilities.

Key Responsibilities:

• Participate in surveys and complaint investigations, including allegations of abuse and neglect, at nursing homes (long-term care facilities).
• Produce written documentation and draft Statements of Deficiencies (SOD) within required timeframes using Principles of Documentation.
• Assess compliance with Plans of Correction within required timeframes.
• Complete data entry in federal and state reporting databases as required.
• Participate in state monitoring during immediate jeopardy situations.
• Attend meetings and testify in administrative hearings as needed.
• Adhere to DOH work schedules, policies, and procedures.
• Travel to onsite locations according to the work schedule.