Physician - Neurology

The Chief of Medical Services will be responsible for the medical care of patients with conditions requiring treatment in their specialty to include consultative, prescriptive, and ordering authority in the outpatient setting at the El Paso VA Health Care System (ELVAHCS). The incumbent ensures the quality and timeliness of the services provided and collaborates with referring providers and services and reports of the Chief of Staff and serves as a key clinical resource for him/her.  Responsible for managing and maintaining professional and technical competencies and skill to deliver effective, timely and high-quality care to patients and staff  within the El Paso VA HCS.

General Description of Duties:

Customer Service

• Bases planning on patient and staff feedback and projected needs.
• Assists / Plans the provision of services with a patient centered vision as to enhance patient education and shared decision making.
• Establishes a customer-oriented culture and promotes hiring of persons who fit that culture.
• Actively identifies and encourages the implementation of best practices in customer service.
• Breaks barriers that impede good service delivery.
• Empowers staff to resolve problems and complaints independently at the lowest level.
• Shares resources in order to service customers effectively and efficiently.

Quality Improvement

• Directs the continuous measurement and improvement of the quality of care provided by the service.
• Assists, plans, coordinates, and ensures high quality care through utilization of multiple quality measurement tools.
• Improves patient outcomes through the implementation of strategies such as clinical practice guidelines and critical pathways, health risk assessments, provider profiling, use of electronic medical record and clinical reminders, and case management.
• Ensures the services ability to meet standards issued by various accrediting and regulatory groups and VACO.
• The Deputy Chief ensures the quality and timeliness of the services provided, customer satisfaction as well as compliance with standards of accrediting bodies such as the Joint Commission and the Inspector General's Combined Assessment Program.

Education

• Encourages continuing education for all personnel in the service and ensures compliance with performance standards.
• Creates a climate where continuous learning and self development are valued.

Budget and Fiscal Management

• Responsible for the financial management of the service, including budget planning and management.
• Develops the annual strategic and budget plan for the service consistent with guidance and goals from the Director's Office and/or Fiscal Service.
• Develops and implements tracking methods to monitor the service's fiscal activities.
• Collaborates with other service chiefs in the development and execution of the overall Medical Center strategic and business plan.
• Stays abreast of and educates staff about changing conditions in health care.
• Encourages and rewards risk-taking and entrepreneurial behavior. Encourages demonstration projects, pilots, and other experimental approaches, which may lead to the development of alternative revenue streams and other gains in the organizational outcomes.

Organizational Stewardship

• Demonstrates commitment to the Medical Centers goals.
• Encourages an atmosphere of trust and empowerment by example.
• Provides a clear vision of the future and leads the service through necessary changes. ? Demonstrates commitment and accountability to the "One VA" concept. ? Models behavior, attitudes, and action expected of all staff.

Team Building

• Develops an interdisciplinary team of innovative, highly motivated individuals who are continuously striving for excellence in patient care and customer service.
• Develops a team that is technically competent and understands the interrelationships of all the medical center services in achieving the mission.
• Develops collaborative relationships throughout the medical center, including active working relationships with the other clinical service chiefs, in order to assure full support and coordination between the services.
• Shares the "big picture" with staff, encouraging them to use systems thinking and to see how they as individuals contribute to the Medical Center's success.
• Breaks down barriers in the workplace in favor of high-performance work systems.
• Builds partnerships with the community to enhance Medical Center goals.

Human Resources Management

• Responsible for assuring appropriate action in such matters as promotions, selections, rewards and recognition, training, and problem resolution as these actions relate to the service.
• Works with Human Resources and the union to maintain good labor management relations and to resolve problems.
• Responds to changing priorities and resources with optimism, encouraging staff to respond positively and proactively.

Recruitment Incentive (Sign-on Bonus): Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Contact the EDRP Coordinator for questions/assistance

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract

Salary

$300,000.00 to $400,000.00 Per Year

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Work Schedule: 8:00 am to 4:30 pm, Monday thru Friday